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Elements and Performance Criteria

  1. Determine purpose of plan
  2. Develop objectives and strategies
  3. Develop plans to meet objectives and strategies
  4. Monitor the implementation of the plan

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Objectives include performance in one or more of:

sales

profit

quality

work health and safety (WHS)

environment

competitive systems and practices

human, physical, financial and environmental/resource use.

Strategies to meet objectives include one or more areas:

human and industrial relations practice

material/component and resources use

sustainable environmental practices

sales and marketing

financial

regulatory compliance.

Relevant stakeholders include one or more of:

other team members

other workers

management

technical specialists

other members of the value stream.

Customer requirement stages where value stream actions may occur include one or more of:

sales outlet/representative

information gathering, data analysis and research

product design

raw material sourcing

intermediate processing

final assembler/ collation/preparation

support services (e.g. accounting, finance and legal)

storage and delivery to customer

after market support.

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to develop one (1) or more business plans covering an organisation, department or section (or similar) and to:

determine the purpose of the plan

draft objectives of the plan and strategies for achieving them

develop a plan which uses the strategies to deliver the objectives and optimise the value stream

monitor the implementation of the plan and make changes as needed.

Knowledge Evidence

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to develop and modify a business plan, including knowledge of:

techniques and purposes of developing business plans

parameters for business plans, including scope, period and risk

relationship between business plans and competitive systems and practices

impacts of alternatives on the value stream

key performance indicators (KPIs) and the characteristics of good (optimises the whole) and poor KPIs

risk mitigation, including business, quality, sustainability and other risks.